CarePlus is a healthtech company handling sensitive patient information across both US and Indian operations. That dual footprint created a dual obligation: HIPAA safeguards for protected health information in the United States, and India’s DPDP Act 2023 for the personal data of Indian Data Principals. Treating these as two separate compliance programmes risked duplicated effort and, worse, inconsistent handling of the same underlying data.
The security team chose Comply because it could carry both regimes on one platform and surface where their requirements overlapped. Many access-control, encryption, audit-logging, and breach-response controls satisfy HIPAA and DPDP alike, so CarePlus implemented them once and mapped the evidence to both frameworks rather than building parallel stacks.
DPDP-specific workflows mattered just as much. As a Data Fiduciary handling sensitive health data, CarePlus needed clear consent and notice flows, a current RoPA, Data Protection Impact Assessments for high-risk processing, and a process for responding to Data Principal requests — all modelled natively in the platform rather than improvised on top of a US-centric tool.
By unifying the two programmes, CarePlus estimated it cut duplicated control work by roughly half while gaining a single, defensible view of how patient data is protected on both sides of the border.
Comply let a healthtech team protect sensitive data under two regimes without doing the work twice.